Courier by Location
Note: We recommend contacting the carrier directly for delivery updates once your order is in transit. If you need further assistance, our Support team is always happy to help.
Shipping carriers vary based on destination and product type:
- United States (Domestic Orders): USPS
- Canada & Mexico: Landmark
- International (All Other Countries): DHL
- Ukraine & Israel (Essential Oils Only): DHL Express
If you need to contact the shipping carrier directly, you can use the information below.
Carrier Contact Information
DHL
- Phone: +1 (888) 853-1845
- Email: us_cs_network@dhl.com
Landmark Global
- Phone: 1 (888) 205-2251
- Email: clientservices@landmarkglobal.com
USPS
- Phone: 1 (800) 275-8777
- Website: https://www.usps.com/help/contact-us.htm
YunExpress:
You can contact YunExpress through their official email at info@yunexpress.com, their global website form, or via telephone, with specific regional numbers such as +86 0755-89356329 (China HQ) and (732) 722-8110 (USA). For faster service regarding international shipping issues, users often recommend using their online customer service chat: https://sg.yunexpress.com/contact-2/
EVRi: https://www.evri.com/contact-us
*Alternative Tracking: 17track is recommended to monitor the handoff between YunExpress and local carriers.
Tracking Your Order
You can view your tracking information at any time by logging into your back office and visiting your Order History:
https://www.livegood.com/bo/orderHistory
Tracking details will be available once your order has shipped.